Privacy Policy

1. Information We Collect

We collect information you provide directly to us when using Fixipy, including:

• Personal contact details (Name, Phone number, Email address).
• Location data for service fulfillment (Address, Geo-coordinates).
• Details of your service requests and uploaded media (photos/descriptions).
• Communication history with our support or service professionals.

2. How We Use Information

We use the collected data to:

• Connect you with suitable service professionals (fixers).
• Facilitate scheduling, communication, and service updates.
• Process payments and provide invoices.
• Improve our platform, safety measures, and customer support.
• Send important service updates or promotional offers (opt-out available).

3. Data Sharing & Disclosure

We verify all professionals on our platform but share only necessary details (like location and service type) to fulfill the job. We do not sell your personal data to third parties. We may share data if required by law or to protect rights and safety.

4. Data Security

We implement industry-standard security measures to protect your data. All sensitive communication is encrypted. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to access, correct, or delete your personal data stored with us. You can manage your profile within the Fixipy app or contact fixipysupport@gmail.com for assistance.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at fixipysupport@gmail.com.